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These five characteristics of effective teams are identified by Jon Katzenbach and Douglas Smith in the Harvard Business Review book On Managing People:

1. A meaningful common purpose that the team has helped to shape.
   
   
2. Specific performance goals that flow from the common purpose.
   
   
3. Mix of complementary skills including technical expertise, problem-solving and decision-making skills, and interpersonal skills.
   
   
4. A strong commitment to how the work gets done.
   
   
5. Mutual accountability - trust and commitment cannot be forced.
   
   

On Managing People

Managing people is fraught with challenges: What really motivates people? How do you deal with problem employees? How can you build a team that is greater than the sum of its parts?

The answers to these questions can be elusive — even to a seasoned manager. This valuable resource will help you deal with these and many other management challenges.

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