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Cell Phone Etiquette
September 26, 2014
All dreams spin out from the same web.
-American Indian Proverb

A Linked-In post, "Why Successful People Never Bring Smartphones Into Meetings," shared the results of a nationwide survey of full-time professionals conducted by USC's Marshall School of Business:

  • 86% think it’s inappropriate to answer phone calls during meetings
  • 84% think it’s inappropriate to write texts or emails during meetings
  • 66% think it’s inappropriate to write texts or emails even during lunches offsite

The researchers found that the reasons people think cell phone use in meetings is inappropriate because it shows a...

  • Lack of respect. You consider the information on your phone to be more important than the conversation at hand, and you view people outside of the meeting to be more important than those sitting right in front of you.
  • Lack of attention. You are unable to stay focused on one thing at a time.
  • Lack of listening. You aren’t practicing active listening, so no one around you feels heard.
  • Lack of power. You are like a modern-day Pavlovian dog who responds to the whims of others through the buzz of your phone.
  • Lack of self-awareness. You don't understand how ridiculous your behavior looks to other people.
  • Lack of social awareness. You don't understand how your behavior affects those around you.




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Comments (1)

Displaying 1 Comment
Carol · September 26, 2014
Bard College
Annandale on the Hudson, NY, United States


What great points!!! I have felt all these things but couldn't quite articulate them.
Last year at our end of the year celebration party a parent approached me - hugged me - started to express her gratitude for a great year and her cell phone rang so she excused herself in the middle of our conversation. She approached me 2 more times at the party to continue the conversation with me but again, her cell phone rang both times and she had to walk away. All this happened in the midst of her trying to tell me THANKS and GOODBYE (as her daughter was going off to kindergarten). I have thought of this often and used it as an example (for myself) of how powerful each interaction we have with others is - and what kind of message and lasting impression we intend to leave with others.



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