ExchangeEveryDay Past Issues

"For companies, happy employees mean better bottom-line results," writes Shawn Achor, in his Harvard Business Review (January 2012) article, "Positive Intelligence." He cites three studies:

"Employees who score low in 'life satisfaction,' a rigorously tested and widely accepted metric, stay home an average of 1.25 more days a month, a 2008 study by Gallup Healthways shows. That translates into a decrease in productivity of 15 days a year.

"In a study of service departments, Jennifer George and Kenneth Bettenhausen found that employees who score high in life satisfaction are significantly more likely to receive high rankings from customers.

"Researchers at Gallup found that retail stores that scored higher on employee life satisfaction generated $21 more in earnings per square foot of store space than the other stores, adding $32 million in additional profits fro the whole chain."

On Managing Yourself

The path to your own professional success starts with a critical look in the mirror.  What you see there — your greatest strengths and deepest values — are the foundations you must build on.  This compilation of Harvard Business Review articles will help you stay engaged and productive throughout your working life.

On Managing People

Managing people is fraught with challenges: What really motivates people? How do you deal with problem employees? How can you build a team that is greater than the sum of its parts? The answers to these questions can be elusive — even to a seasoned manager.  This valuable resource will help you deal with these and many other management challenges.

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