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The Dialogue of Supervision
March 1, 2010
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The greatest happiness is to transform one's feelings into actions.
-Madame de Staël

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In my dusted off note cards I found this interesting observation by Harry Levinson in his book, The Exceptional Executive: A Psychological Conception (Cambridge, MA: Harvard University Press, 1968):  [Note: Try to ignore fact he always refers to supervisors as men]

"...the relationship between a supervisor and his subordinates is a dialogue.  The superior speaks with his every action.  Every policy, every project, every failure or achievement is a phrase in that dialogue.  When he speaks or fails to speak, how he acts or fails to act, he reveals what he thinks of himself and how he regards his subordinates.  Those who respond to his leadership, though often verbally silent, nevertheless reply in kind whether they produce or fail to do so, whether they develop symptoms of emotional distress, whether they stay or go.


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