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Quality Rating Systems — A Grassroots View
April 9, 2007
Do not think you can be brave with your life and your work and never disappoint anyone. It doesn’t work that way.
-Brené Brown
In one of the most popular recent articles in Exchange magazine, "Quality Rating Systems �" The Experience of Center Directors," Dana Friedman observed, "There’s a policy locomotive chugging through the states in the name of 'quality rating systems' (QRS). The 13 states that have QRS in place and the other 29 studying it believe this effort can improve quality, help the poorest children to get the highest quality care, educate consumers, and potentially create a system out of what is a cacophony of funding streams, regulations, and learning standards. As a director of a local effort to improve quality and the co-chair of New York State’s Work Group on QRS, I thought the experiences of center directors participating in their state’s QRS could be illuminating �" and indeed they were. A dozen diverse center directors were interviewed from three states with different approaches to their quality rating systems: Colorado, where most financial incentives vary by locality; Pennsylvania, which offers the most generous grants to enter the system and acquire more stars; and Tennessee, which has the strongest relationship to licensing among those interviewed. Follow-up interviews were conducted with state officials and other experts on QRS."

The results of Dana's interviews reveal directors' reactions to the difficulty and value of working with quality rating systems as well as their recommendations to states just developing such programs. This article in its entirety can be found here.

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Comments (4)

Displaying All 4 Comments
Carole Grates · April 12, 2007
Primary Directions
Frankenmuth, MI, United States


I enjoyed the comments by your directors regarding the process. In Michigan a QRS is being planned but with our current budget crisis I do not envision it will happen soon on a statewide level. The implementation will depend on licensing consultants doing the ECERS and they are already over burdened with their workload.

However, in our local county, Saginaw, we have started our own local QRS with a small grant from the local intermediate school district through our 4C office. With this money we have worked with 12 centers and trained at least 100 staff in the past three years. We have been able to provide on site consultation and some free training. As the program grows, we have made changes. It started as an accreditation facilitation project and evolved into a quality child care project when fees for accreditation went so high. Basically, when centers complete the quality program they are close to being ready to apply for accreditation if they want to pursue it. This has made it more user friendly. The most important part of the program has been the on site consultation and support. Centers receive a quality designation from the 4C and the ISD based on an ECERS and/or ITERS evaluation, meeting certain training requirements and providing documentation of parent and staff policies.

Out of this program we are now growing leaders in the child care community who are taking the reins for ongoing change in the community as well as acting as mentors for the new programs that enter the project.

Of course this year we are waiting to see if the program can go on due to funding cuts everywhere. However, the directors who are the leaders hope to be able to keep it going even if we have to change the format to fit the funding strains.

Susan · April 09, 2007
Cincinnati, Ohio, United States


Dana and all--
Thanks for the interesting data on QRS. Would have liked to see the Directors randomly selected rather than chosen by their state staff. As one of the participants in our initial write up of the system, I would not have been chosen as an interviewee because I have asked questions about the new system that is perceived as being critical. Over 43% of centers who apply for our system are not eligible. Those who are highly motivated are saying wait a minute--this system is punitive when mistakes are made. This mirrors the comment from the Tennessee Director who said one bad day in a classroom being observed using the ECERRS and they can't participate for a year. Our system is designed for parental choice, but those interviewed said that the attainment of stars did not influence parental choice. Also found it interesting that this new "voluntary" system is not being considered "voluntary" any more.
Thanks for your work and for sharing.

Gina Blake · April 09, 2007
Apple Tree Children's Centers-North
Sioux Falls, SD, United States


I found the article very interesting especially the Director comments. In SD, we are in the final stages of planning for our "STAR" program. It will also be a ladder process to accreditation. As it stands now, those with accrediation would receive the most "stars" and there are 5 "stars" available.

We hope that parents will take into consideration the time, effort and money that will be necessary to reach these "stars" when it comes to deciding where they enroll their child.

Suzy Howard · April 09, 2007
ODCS
Elyria, OH, United States


To all having trouble downloading full QRS article-click on blue "home" tab at the top of the page, on this page, see "exchange ideas for you-free" the QRS article is last in the list-enjoy!



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