Home » ExchangeEveryDay » Make Your Language Powerful



ExchangeEveryDay Past Issues


<< Previous Issue | View Past Issues | | Next Issue >> ExchangeEveryDay
Make Your Language Powerful
October 2, 2007
Do what you feel in your heart to be right.
-Eleanor Roosevelt

Dr. Wolf Rink, writing in Work & Family Life (April 2005; www.workandfamilylife.com), offers these suggestions for achieving “win-win” outcomes...

  • Try increasing cooperation by asking Are you willing to…?
  • To increase accountability, try asking Can I count on you to…?
  • To avoid justification, give an example such as I found it works to...
  • To deflect hostility, express empathy. Say I understand your point of view.
  • To diffuse conflict, use “I” language. Instead of “You’re wrong,” say I disagree.
  • To communicate with precision, do a reality test. Say What I heard you say is…
  • To increase understanding, try asking What is it specifically that you don’t understand?




Looking for a great job in early childhood education? Check out the Exchange Job Opportunities service where jobs are listed from around the country.

ExchangeEveryDay

Delivered five days a week containing news, success stories, solutions, trend reports, and much more.

What is ExchangeEveryDay?

ExchangeEveryDay is the official electronic newsletter for Exchange Press. It is delivered five days a week containing news stories, success stories, solutions, trend reports, and much more.

The Institute for Early Childhood Leadership & Professional Development has an advanced degree (M.Ed.) for you if you aspire to become an Administrative Leader!

Johnson & Wales University, School of Education





Post a Comment

Have an account? to submit your comment.


required

Your e-mail address will not be visible to other website visitors.
required
required
required

Check the box below, to help verify that you are not a bot. Doing so helps prevent automated programs from abusing this form.



Disclaimer: Exchange reserves the right to remove any comments at its discretion or reprint posted comments in other Exchange materials.