Home » ExchangeEveryDay » Why is Everyone So Angry?



Printer Friendly

ExchangeEveryDay Past Issues


<< Previous Issue | View Past Issues | | Next Issue >> ExchangeEveryDay
Why is Everyone So Angry?
September 21, 2022
Express your opinion on this issue
Good manners sometimes means simply putting up with other people's bad manners.
-H. Jackson Brown, Jr., American author
In a recent New York Times article, “Why Is Everyone So Angry? We Investigated,”
writer Sarah Lyall explains how she learned from people throughout the United
States that they have been experiencing vastly increased rude behavior from
colleagues and customers over the past two years.

Luis Hernandez and Connie Jo Smith, in their article, "Disarming Cantankerous
People," (part of the Exchange Essentials article collection, “Dealing with Difficult People”, offer these suggestions for dealing with rudeness in the workplace:
  • Assess the situation and recognize individual circumstances
  • Stop wishing they were different; most people will not change overnight
  • Get some distance between you and the difficult behavior
  • Formulate a plan of action with outcomes and consequences
  • Implement your strategies
  • Evaluate and reassess”

ExchangeEveryDay

Delivered five days a week containing news, success stories, solutions, trend reports, and much more.

What is ExchangeEveryDay?

ExchangeEveryDay is the official electronic newsletter for Exchange Press. It is delivered five days a week containing news stories, success stories, solutions, trend reports, and much more.





Post a Comment

Have an account? to submit your comment.


required

Your e-mail address will not be visible to other website visitors.
required
required
required

Check the box below, to help verify that you are not a bot. Doing so helps prevent automated programs from abusing this form.



Disclaimer: Exchange reserves the right to remove any comments at its discretion or reprint posted comments in other Exchange materials.