Article Link: http://exchangepress.com/article/beneath-the-veneers-of-resistance-and-professionalism/5011506/
Imagine this scene. Gathered around a bulletin board are some staff members of a medium sized child care center. One reads a notice aloud to the others:Staff Development Training
Infant-Toddler Caregiving Routines
Wednesday, 12:30 to 1:30
All staff required to attend
Following the reading, whiffs of conversation float quietly through the air:
"What's this training for anyway?"
"I don't know and I don't care."
"I'm not being trained for another thing."
"I'm going to be sick on Wednesday. I can feel it coming on."
Can you imagine being the person conducting the staff development with that kind of response just to the notice? The co-authors have both been there. Resistance in trainees is sometimes hard to detect because they are so polite. Other times it is blatant, even though it remains nonverbal.
What usually happens when a trainer meets resistance? The temptation is to just ignore it. But what if you brought unspoken thoughts to the surface? The co-authors decided to do just that through using role play.
"Caregiving Routines" was the title of a workshop given by the co-authors during an infant-toddler training-of-trainers institute. Our goal was to teach trainers some ways to educate their trainees about "diapering with respect." The concept to get across was the importance of relating to ...