Quiet Bosses

12/14/2010

“Have no fear of perfection; you'll never reach it.”
Marie Curie

Conventional wisdom holds that extroverts make the best bosses. However, an article, "The Hidden Advantages of Quiet Bosses," in Harvard Business Review (December 2010), suggests that, in certain situations, an introvert may make the better boss. Observes author Adam Grant....

"To be sure, extroverted leaders have important strengths. However, they also tend to command the center of attention and take over discussions. In a dynamic, unpredictable environment, introverts are often more effective leaders — particularly when workers are proactive, offering ideas for improving the business. Such behavior can make extroverted leaders feel threatened. In contrast, introverted leaders tend to listen more carefully and show greater receptivity to suggestions, making them more effective leaders of vocal teams....

"Soft-spoken leaders may get the most out of proactive employees — so save the outgoing, talkative managers for teams that function best when they are told what to do."

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Make Your Voice Heard. Pacific Oaks College. pacificoaks.edu

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