Do You Have All the Answers?

08/30/2011

Food is more than a commodity. It is also a community. What you eat literally becomes you. Every bite connects you to the world.
Ocean Robbins, Co-founder of the Food Revolution Network

"To be successful, managers must see themselves more as catalysts for problem solving than as problem solvers per se," writes Charalambos Vlachoutsicos in his Harvard Business Review article (September 2011), "How to Cultivate Engaged Employees." He observes...

"Problem solving is central to a manager's sense of self, and feelings of inadequacy can surface when a solution is elusive. In such situations, some managers try to come up with answers on the spot....

"I have learned to be suspicious of managers who seem to have all the answers. A far better indication of managerial skill is a willingness to admit, 'I'm not sure what the answer is. Let's have the team toss some ideas about.'"

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