Mistakes Leaders Make

05/05/2014

I have woven a parachute out of everything broken.
William Stafford

In "4 Mistakes Leaders Keep Making" in Harvard Business Review, Robert Schaffer identifies these behaviors that block organizational change:

Failing to set proper expectations. Leaders announce shifts in goals or direction without spelling out specifics, saying who's accountable, or setting clear deadlines.

Excusing subordinates from the pursuit of overall goals. Managers allow employees to focus narrowly on their units, and so responsibility for companywide performance gets "delegated" upward.

Colluding with staff experts and consultants. Executives permit experts to deliver solutions without assuming responsibility for their outcomes.

Waiting while associates prepare, prepare, prepare. Endless preparation gives the illusion of progress but ultimately gets in the way.

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