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05/15/2014

Characteristics of Effective Teams

I am extraordinarily patient, provided I get my own way in the end.
Margaret Thatcher

These five characteristics of effective teams are identified by Jon Katzenbach and Douglas Smith in the Harvard Business Review book On Managing People:

  1. A meaningful common purpose that the team has helped to shape.

  2. Specific performance goals that flow from the common purpose.

  3. Mix of complementary skills including technical expertise, problem-solving and decision-making skills, and interpersonal skills.

  4. A strong commitment to how the work gets done.

  5. Mutual accountability - trust and commitment cannot be forced.


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