09/29/2014
Being a Good Listener
Discourage litigation. Persuade your neighbors to compromise whenever you can. As a peacemaker the lawyer has superior opportunity of being a good man. There will still be business enough.
Abraham Lincoln
In Being a Supervisor, Gigi Schweikert lists 11 ways to be a good listener. Here are a few examples:
- I really listen. I do not form an opinion or start to respond until the person is finished talking.
- I show interest by asking questions.
- I demonstrate understanding by repeating what the person says.
- I am quick to give the employee credit and recognition for new ideas and input.
- I follow up with the employee about our conversation and what will happen next.
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