Happiness and Bottom Line

03/23/2015

Take care not to listen to anyone who tells you what you can and can't be in life.
Meg Medina

"For companies, happy employees mean better bottom-line results," writes Shawn Achor, in his Harvard Business Review (January 2012) article, "Positive Intelligence." He cites three studies:

"Employees who score low in 'life satisfaction,' a rigorously tested and widely accepted metric, stay home an average of 1.25 more days a month, a 2008 study by Gallup Healthways shows. That translates into a decrease in productivity of 15 days a year.

"In a study of service departments, Jennifer George and Kenneth Bettenhausen found that employees who score high in life satisfaction are significantly more likely to receive high rankings from customers.

"Researchers at Gallup found that retail stores that scored higher on employee life satisfaction generated $21 more in earnings per square foot of store space than the other stores, adding $32 million in additional profits fro the whole chain."

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