Lead with the Punch Line

05/25/2016

Action has meaning only in relationship, and without understanding relationship, action on any level will only breed conflict. The understanding of relationship is infinitely more important than the search for any plan of action.
Jiddu Krishnamurti (1895 – 1986), Philosopher

In her article, "Be Generous at Work," in Harvard Business Review (June 8, 2011), Jodi Glickman makes this observation about being a better communicator:

"When you are sharing information, start with what is new, different, or important so that your colleagues know the exact purpose of your conversation. Don't make people guess at your meaning, and don't take five minutes to give someone an update that should take only two. Process information for others so that they're not left wondering: 'What does she want from me?' 'What am I supposed to do with this information?' or worse yet, 'What the heck is she talking about?'"

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