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01/27/2010

What Motivates Employees

No matter what happens, or how bad it seems today, life does go on, and it will be better tomorrow.
Maya Angelou (1928-2014), American poet, writer

What bosses think motivates employees, and what employees say they are motivated by typically is totally different.  Teresa Amabile, as reported in Harvard Business Review (January 2010; hbr.org), recently asked 600 managers to rank the factors that motivate their employees.  Their number one motivator was "recognition for good work."

However, when Amabile conducted a multi-year study tracking day-to-day activities, emotions, and motivation levels of hundreds of knowledge workers in a wide variety of settings, she found that the motivator that bosses ranked last, ended up being the most important motivator for employees — progress!  Amabile observed:

"On days when workers have the sense they're making headway in their jobs, or when they receive support that helps them overcome obstacles, their emotions are most positive and their drive to succeed is at its peak.  On days when they feel they are spinning their wheels or encountering roadblocks to meaningful accomplishment, their moods and motivation are lowest."


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