Advice and Credibility

In their Harvard Business Review article, "Advice and Credibility Go Hand-in-Hand for Managers," David Garvin and Joshua Margolis observe that under certain circumstances, managers can enhance their credibility by giving and seeking advice. Their recommendations:

• "You risk damaging your reputation if your behavior [in giving and seeking advice] has even a hint of inauthenticity—if you use counsel to curry favor, for instance, or to advance an agenda.
• Although seeking advice when you make decisions can enhance your credibility and others’ trust in you, …you really have to want the advice when you ask for it. Otherwise, you’ll inadvertently train people to question your motives, which will damage your efforts to exercise influence in the future."

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