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05/18/2017

Transparent Communication

The highest performing organizations in the world have high self-awareness, are self-reflective, and are constantly recalibrating. They adapt. They modify, amend, adjust, and evolve.
Alan Stein Jr., Performance Coach

Glenn Llopis, in his article, "The 4 Most Effective Ways Leaders Solve Problems" (Forbes, November 4, 2013) writes about the first (and perhaps most important) tool leaders use to solve problems: transparent communication. He explains:

"Problem solving requires transparent communication where everyone's concerns and points of view are freely expressed. I've seen one too many times how difficult it is to get to the root of the matter in a timely manner when people do not speak up...

"Once all voices have been heard and all points of view accounted for, the leader (with her team) can collectively map out a path toward a viable and sustainable solution. As fundamental as communication my sound, don't ever assume that people are comfortable sharing what they really think. This is where a leader must trust herself and her intuition enough to challenge the team until accountability can be fairly enforced and a solution can be reached."



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