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Disarming Chronic Critics
June 14, 2010
Grandson, children are the purpose of life, we were once children and someone cared for us, and now it is our time to care.
-Eddie Bellerose, Cree Elder
-Eddie Bellerose, Cree Elder
"Snide comments can be deflating. But when you call people on it, they often say, 'Oh, I was just kidding.' Critics also use dramatic sighs, eye rolls, and thumbs down gestures. Try these responses:
- "Aim for an alternative to sniping. Ask: 'Do you have anything to add?'
- "Smoke the person out. 'That sounded like an insult. Did you mean it that way?'
- "Expose covert gestures. 'What did you mean by that.'
- "Seek group consensus of the criticism. 'Does anyone else see it that way?' If the group agrees, ask, 'Can you be more specific?'"
The Exchange CD Book, Leading People in Early Childhood Settings, offers an inspiring collection of 50 articles in PDF format offering a plethora of practical ideas and strategies for meeting the challenges of leadership in an early childhood settings, covering these topics:
- Leadership Basics
- Leadership Challenges
- Supervisory Basics
- Meeting Staff Needs
- Motivating Staff
- Managing Difficult People
- Managing Difficult Issues
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Comments (2)
Displaying All 2 CommentsShishu Vikash Kendra
Kolkata, West Bengal, India
Every person should have the primary qualities those are absolutely of himself
Difficult people can do their works but the man Who is an iron determiner
never change his / her decisions .
Happy Time Education Ctr.
Mount Vernon, Illinois, United States
I enjoy reading you quote everyday before going to work. Thanks for free news service to child care directors.
Nan
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