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Golden Rules for E-mail
September 8, 2010
What can you do so a child feels they belong in the classroom? Rather than focus on how to make the child fit in to the classroom culture, we need to create a culture that fits all children.
-Mike Huber, Inclusion Includes US
In a letter to the editor in Harvard Business Review OnPoint (Fall 2010; hbr.org), Rita Gunther McGrath shared "Rita's Golden Rules for E-mail:
  • Meaningful subject lines that tell the reader what to expect.
  • No e-mail should be longer than one screen of information.
  • One subject per e-mail.  When I've dealt with an item, I want to delete it.  I can't do that if your e-mail contains 10 action items.
  • E-mail is the wrong place for emotional outbursts.
  • E-mail is the wrong place for communications of a personal nature.
  • Assume that everything you put in an e-mail could end up on the front page of the New York Times and be accordingly discreet.
  • Because you sent it doesn't mean I got it.  Because I got it doesn't mean I read it.  Because I read it doesn't mean I understood it.  Because I understood it doesn't mean I agree with you.
  • Don't send an e-mail when a short phone call would do a better job.





The Exchange CD Book, Leading People in Early Childhood Settings, offers an inspiring collection of 50 articles in PDF format offering a plethora of practical ideas and strategies for meeting the challenges of leadership in early childhood settings, covering these topics:
  • Leadership Basics
  • Leadership Challenges
  • Supervisory Basics
  • Meeting Staff Needs
  • Motivating Staff
  • Managing Difficult People
  • Managing Difficult Issues

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Comments (2)

Displaying All 2 Comments
Dr. Ramona E. Patterson, Coordinator, Early Childhood Education/Care and Development of Young Children · September 08, 2010
South Louisiana Community College
New Iberia, Louisiana, United States


I thank you or your comment section today. I have never responded to an email before, but I feel very strongly about the issue of young children and our response abilityties in thier development. Some individuals, and as a rule they are not well informed as to the early development of our young children and their minds. I could write a book on the development of these young minds / personalities, but I am sure such articles have already been written by more famus persons than I; such as Vygotsky and others earlier than he. However, and I acknowledge my biasis, but when a person at the very top of a state's community and technology preparation program system changes the name of a statewide program because, in his mind, you can't "educate" a young child. You can only provide "child care."
As a rule I am very proud of our state's abilities to meet the needs of our children, of their families and of the culture that supports them. But when somone at the very top of one of our vocational / community colleges make what I feel as such a dramatic change in terminaolgy I want to scream.
The National Association for the Education of Young Children (NAEYC) is an international organiztion that has been established for MANY years and helps to guide us in the field to make valid decisions as we strive to meet the needs of all individuals seeking to serve young children and their families and "TEACHERS."

Many researchers keep telling us, backing it up with research reslults, that the first ( birth to 6 ?) years are the most important years of our human lives, then we better wake up and smell the roses so to speak, because afte that all we can do is to play catchup.
Thanks so much for allowing me to "vent" my fruatrations, and keep up the good work you continulaly do to help the rest of us on the front lines of early childhood education. Dr. P as I am so lovingly refered to in my part of our state.
Dr. Ramona E. Patterson, Coordinator of ECE / CDYC , South Lousiana Community College, New Iberia, LA 70560

Nirmal Kumar Ghosh · September 08, 2010
Shishu Vikash Kendra
Kolkata, West Bengal, India


Thanks for email writing . On the other, I think, the value of the children
is the supreme asset of the the world .



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