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Act Quickly to Collect Fees
September 13, 2013
The development of language is part of the development of the personality, for words are the natural means of expressing thoughts and establishing understanding between people.
-Maria Montessori
-Maria Montessori
"Quickness counts. As one director recounted, 'I have found that I can avoid most serious problems by contacting delinquent parents immediately with a gentle reminder. Once a family falls more than a month behind, they seldom catch up.'
"For a parent who is late in paying only rarely, a written notice of delinquency will probably suffice. However, for chronic late payers, immediate personal contact may be required. Those who make a practice of not paying bills on time are not likely to be influenced by form letters, no matter how threatening. When negotiating with a parent over a late payment, it is important not to show anger or disrespect. Work at maintaining the dignity of the parent, and your own dignity will remain intact."
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Exchange Press's all-time bestseller, The Art of Leadership: Managing Early Childhood Organizations, serves as an invaluable guidebook for early childhood managers and textbook for early childhood instructors. The comprehensive guide, includes contributions from the leading experts in the field on the following management areas...
- Leadership
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- Getting Organized
- Legal Issues
- Financial Management
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Comments (3)
Displaying All 3 CommentsSanta Monica College/former director of USC
Santa Monica/Los Angeles, CA, United States
I totally agree with the comment about not letting parents get more than a month behind in their fees but I have found that a personal call rather than a formal written notice yielded both a quicker payment based on the whole relationship based philosophy of communications. The other benefit was that often I was made aware of family issues that helped us be proactive in other areas.
Camelot castle
N. huntingdon, Pa, United States
Agree with a lot of your ideas. I am a small daycare however have been in business for 18years. Sometimes find it hard financially to obtain all materials I want. I will be trying in the future how to order the materials I want and need. Thanks!!!!!
Bow Valley College
calgary, alberta, Canada
I always find good articles for Early Childhood Field on your website. Thanks.
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