ExchangeEveryDay Past Issues

"Proper questioning has become a lost art.  The curious four-year-old asks a lot of questions... but as we grow older our questioning decreases," observes Tom Pohlmann in his Harvard Business Review article, "Relearning the Art of Asking Questions" (March, 2015).  He suggests we consider asking four types of questions:

Clarifying questions help us better understand what has been said.

Adjoining questions are used to explore related aspects of the problem that are ignored in the conversation.

Funneling questions are used to dive deeper.  We ask these to understand how an answer was derived, to challenge assumptions, and to understand the root causes of problems.

Elevating questions raise broader issues and highlight the biggest picture.  They help you zoom out.

On Managing Yourself

The path to your own professional success starts with a critical look in the mirror.  What you see there — your greatest strengths and deepest values — are the foundations you must build on.  This compilation of Harvard Business Review articles will help you stay engaged and productive throughout your working life.

On Managing People

Managing people is fraught with challenges: What really motivates people? How do you deal with problem employees? How can you build a team that is greater than the sum of its parts? The answers to these questions can be elusive — even to a seasoned manager.  This valuable resource will help you deal with these and many other management challenges.

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