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In The Golden Rules for Managers (Naperville, IL:  Sourcebooks, 2009), Frank McNair identifies these characteristics of effective staff feedback:

• Specific:  What specifically did he employee do well?
• Measurable:  Establish what will be measured, who will do the measuring, and what instruments will be authoritative.
• Actionable:  Feedback must be something employees can do something about — something they can act upon.
• Relevant:  Feedback must relate the observed behavior to its impact on articulated goals.
• Timely:  Feedback must happen immediately after the observed behavior so that the recipient associates the feedback with the activity that produced it.
• Objective:  Feedback must address behaviors, not conclusions.
• Nonthreatening:  Threats are designed to scare, to make people afraid.  People who are afraid won't move.
• Encouraging:  It's encouragement that bridges current performance to future performance. 

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• Leadership
• Advocacy
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• Financial management
• Fundraising
• Personnel policies
• Recruiting and selecting staff
• Supervising and developing staff
• Evaluating your program
• Shaping your curriculum
• Working with parents
• Marketing your program
• Community outreach

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