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Boosting Your Connection: Using Child Care Management Software to Enrich Parent Engagement and Communication

by Wendy Young
March/April 2021
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Article Link: http://exchangepress.com/article/boosting-y/5025817/

Technology in the classroom is something parents have come to expect from child care and preschool programs. When parents tour your facility for the first time, it is probably something you highlight: tablets for learning games, desktop computer stations, smartboards and more. If you can wow them with your state-of-the-art classroom tools, you just might win their business.

But there is also technology available outside the classroom that makes a statement about your program, and whether it is keeping up with the demands of today’s parents. That starts with the child care management software of your business.

If you are not using technology for parent engagement and a self-service parent experience, you may have fallen behind the times. Here is what you should demand from your child care management software, in order to meet the expectations of today’s parents.

Custom and Batch Emails

This might sound like a no-brainer feature that has been around since dial-up, but there are many centers who rely on printed or hand-written notes to deliver messages to parents. That may seem like a small thing when it is a quick note to one family, but when communicating weekly or monthly with a larger group, the ability to send personalized, custom ...

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