Purchasing

  1. Do I have to order online?
    No. To order offline, download and complete a printable order form. Fax or mail it to Exchange with your payment. Your order will ship once payment or a purchase order is received. You can also call us at (800) 221-2864 to place your order.
  2. Does Exchange accept purchase orders?
    Yes, we accept purchase orders for orders over $100.00. To order using a purchase order, please complete a printable order form and mail or fax it with your purchase order to:
    Exchange Press
    
17725 NE 65th Street, B-275

    Redmond, WA 98052
    
Fax: (425) 861-9386

    If you need a quote to process an order under $100, contact us at (800) 221-2864.
  3. Do you offer discounts for bulk orders?
    Yes we do! To find out more about our discounting policies or to place a bulk order, contact us at bookstore@childcareexchange.com or (800) 221-2864.
  4. Can I purchase discounted subscriptions for all of my staff, center directors, or faculty members?
    Yes! We offer discounts for five or more subscriptions. For details, contact us at groupsales@childcareexchange.com or (800) 221-2864.
  5. Can I place an order from outside North America?
    Yes! Exchange has many digital resources. Purchasing these items provides immediate access through your account login and there are no shipping and handling charges! Learn more.

    Exchange also offers printed resources in some parts of the world served by our international distributors.

    For international shipping rates, contact us at info@childcareexchange.com. Please note that international shipping can be costly, packages can take a long time to reach you, and there may be additional delivery and/or customs charges depending on your location. When possible, we encourage you to consider our digital resources.
  6. Is my credit card information safe?
    Yes! Exchange’s website has been designed with state-of-the-art security for your order through VeriSign, a leading website security provider. No credit card information is stored in our database system.
  7. What is your Federal ID number?
    Exchange Press is a division of Dimensions Educational Research Foundation. Our Federal ID number is 31-1511625. To obtain a W-9 form, contact us at info@ChildCareExchange.com or (800) 221-2864.