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Transformational Coaching: Move Beyond Goals and Action Plans to Foster Continuous Quality Improvement

by Constant Hine and Robin Levy
November/December 2019
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Transformational coaching is an approach in which coachees learn to practice self-reflection, and to question and examine the perspectives, values and beliefs influencing their behaviors and habits, which consequently determine their outcomes and results. Coaches model these skills in their interactions with coachees, emphasizing a learning partnership that integrates supported experimentation and ideation of professional practices. Transformational coaching recognizes that goal setting and action planning are important, and that new actions are needed to generate different results. It also recognizes that goal setting and action planning alone are usually not enough to achieve sustainable results and lasting behavioral changes. Transformational coaching, therefore, examines the deep underlying reasons and motivations grounded in personal values and beliefs that are behind a coachee’s behaviors and habits.

Reflection is the heart of transformational coaching. Because reflection facilitates the change process and grooms change skills in a meaningful and intentional manner, it supports the achievement of sustainable “sticky” change. Transformational coaching allows the coachee to learn and use reflection as a professional practice to cultivate new habits and, consequently, sustainable change. Additionally, this approach uses an appreciative coaching methodology, ...

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