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Lessons from Starbucks at Multi-Site
July 30, 2008
Everyone wants to live on top of the mountain, but all the happiness and growth occurs while you’re climbing it.
-Andy Rooney
Attendees at Growing with Integrity: Working Forum on Managing Performance in Multi-Site Early Childhood Organizations will learn about growing a business in an opening address by Peter Maslin, CEO of Knowledge Universe Education and former President of Starbucks International.

This World Forum Foundation event, which is taking place in Kauai on October 22 - 24, 2008, will bring together leaders from five continents who manage non profit and for profit organizations providing early childhood services in multiple locations to share strategies and perspectives on the following topics:

Delivering Quality in Multiple Locations
  • Establishing standards of quality
  • Communicating standards throughout the organization
  • Measuring progress in achieving standards
Developing and Sustaining the Early Childhood Workforce
  • Projecting our future workforce
  • Recruiting the workers we need to grow
  • Retaining and developing our current workforce
Maintaining Organizational Culture
  • Exploring the importance of organizational culture
  • Shaping your organization's culture
Consistently Meeting Customer Expectations
  • Examining parent expectations
  • Exceeding parent expectations
  • Communicating consistent messages to parents


View complete registration details about this Working Forum event.

If you are interested in presenting on any of these topics, send your ideas to [email protected].


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Comments (1)

Displaying 1 Comment
Sonja Borstner · July 30, 2008
Texas, United States


I recommend reading David Brooks' column in the NY Times July 29, 2008 about the biggest issue facing our country today - education, it's decline, the deterioration of family environments, the importance of early education. He refers to 2 studies, one by James Heckman of the University of Chicago who points to important traits that start and build in the early years- motivation levels, emotional stability, self-control and sociability.



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